When I started thinking about this post I wanted to write about ‘team’ work and how to do it virtually. Team seems such an overused word it means little anymore when used to refer to groups of people working together physically or virtually.
In my work I am often asked often how to manage groups of people who are not co-located but have to collaborate. There is literature on it but it mostly says just ‘use what we know about teamwork in the physical and find ways to apply it to the virtual’. Trouble is, this advise does not work very well. Or, more accurately, if you have the right people for the job they will make the advise work. But then, they would make any advise work. It matters to me to find out what is the difference that makes the difference practically not theoretically.
I set out at the beginning of this year to learn about virtual collaboration by becoming a student again. It is easy to think about the theory of effective team work and say to my own students, this is how I would apply it to working virtually. It is quite another to say, this is how I made it work. This post is about how I made it work. All I offer here is a personal view, informed by many years of teaching and facilitating groups for the purposes of learning and getting business done.
I want to compare a negative experience with a positive one. I studied with the Open University (#H817) earlier in the year and we had to to get a project done in project teams. This ‘teams’ were little more than a collection of individuals mandated to work on a disposable assignment, in the sense the sense David Wiley uses the term:
These are assignments that students complain about doing and faculty complain about grading. They’re assignments that add no value to the world – after a student spends three hours creating it, a teacher spends 30 minutes grading it, and then the student throws it away.
Much of that course was designed through disposable assignments, this was managable when working in isolation, but took a new level of complexity and learnt helplessness when having to engage others in order to succeed at something nobody (including the educators) cared about.